Terms of service

Last updated October 16, 2026

These terms are an agreement between you and RestaurantBuddy.net ("RestaurantBuddy", "we", "us") for using restaurantbuddy.net and the RestaurantBuddy app (the "service"). If you use the service for a restaurant or company, you agree on its behalf and confirm you're allowed to. If you don't agree, don't use the service.

1. The service

RestaurantBuddy reads the invoices, price lists, sales reports, menus, recipes and inventory recordings you send and shows purchasing, inventory, cost, margin and menu information. We keep improving the service, so features can change. We'll try not to remove anything important without notice.

2. Accounts and your team

• Keep your sign-in secure, and tell us if you think someone else has used it.
• A restaurant's admins decide who joins and what role they have. You're responsible for what people on your account do.
• You must be at least 18 and use the service for a business.

3. Your data

• It's yours. You keep all rights to what you upload and the information we produce from it.
• You let us store, process and display it only to run and improve the service for you, as described in our privacy policy.
• Only upload what you have the right to share. Some supplier price lists or contracts may be confidential; checking that is your responsibility.
• We don't use your data to train AI models, and we don't share one restaurant's data with another.

4. Your Buddy can make mistakes

RestaurantBuddy uses AI to read documents, match products, transcribe recordings, estimate recipes and write suggestions. It can misread a line, mismatch a product, mishear a count or suggest something that doesn't suit your restaurant. Totals, prices, margins and savings are calculated from what was read, so they're only as accurate as the reading. Check anything important before you rely on it, especially orders, prices you set, and supplier changes.

Information in RestaurantBuddy is not financial, tax, legal, food-safety or allergen advice. Recipe estimates are not allergen or nutrition information. We don't promise any particular savings or results.

5. Acceptable use

Don't use the service to break the law, upload malware, try to reach other restaurants' data, overload or probe our systems, resell the service without our agreement, or send us files you don't have the right to share. We may suspend accounts that do.

6. Plans, billing and cancellation

• Free: every feature, with a monthly limit on how much your Buddy reads and writes. When the limit is reached, Buddy features pause until the 1st of the next month (UTC). Your files are still received.
• Pro: $200 per restaurant per month plus applicable taxes, with a higher monthly limit. Billed in advance through Stripe and renews automatically each month until cancelled.
• Cancelling: admins can cancel anytime from Settings. Pro stays active until the end of the paid month, then the restaurant moves to Free. Payments are non-refundable except where the law requires otherwise.
• Price changes: we'll give at least 30 days' notice. They apply from your next billing period.
• If a payment fails we may move the restaurant to Free after reasonable notice.

7. Availability

We work to keep RestaurantBuddy running, but it's provided without a guaranteed uptime. It may sometimes be unavailable for maintenance or because of problems with our providers.

8. Ending your use

You can stop using the service and delete your restaurant at any time. We may suspend or end access if you seriously or repeatedly break these terms, or if we stop offering the service, in which case we'll give reasonable notice where we can so you can export your data. After a restaurant is deleted its data is deleted as described in the privacy policy.

9. Disclaimers

Except as these terms say otherwise, the service is provided "as is" and "as available", without warranties of any kind, including merchantability, fitness for a particular purpose, accuracy and non-infringement, to the extent the law allows.

10. Limitation of liability

To the extent the law allows, neither side is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, even if warned they were possible. Our total liability for any claim about the service is limited to the greater of the amount you paid us in the 12 months before the claim or $100.

11. Indemnity

You'll defend and compensate us against third-party claims arising from content you uploaded without the right to, or from your breach of these terms.

12. Changes to these terms

We may update these terms. For important changes we'll tell account admins at least 30 days ahead. Continuing to use the service after changes take effect means you accept them.

13. Governing law

These terms are governed by the laws of the State of Illinois, without regard to conflict-of-laws rules. Disputes go to the state or federal courts in Kane County, Illinois.

14. Contact

RestaurantBuddy.net, hello@restaurantbuddy.net