Privacy policy
Last updated October 16, 2026
RestaurantBuddy.net ("RestaurantBuddy", "we", "us") runs restaurantbuddy.net and the RestaurantBuddy app. This policy explains what we collect when you use restaurantbuddy.net and the RestaurantBuddy app, what we do with it, and the choices you have. Questions: hello@restaurantbuddy.net.
The short version
- We collect what you send us (invoices, price lists, sales reports, menus, recipes, inventory recordings) so we can read it and show you your numbers.
- Each restaurant's data is kept separate. Only people you invite can see it.
- We don't sell your data, show ads, or use it to train AI models.
- Inventory recordings are deleted after 90 days. Delete your restaurant and its data and files are deleted.
What we collect
| What | Examples | Why |
|---|---|---|
| Account details | Name, email address, sign-in method (for example Google), the restaurants you belong to and your role | To sign you in and control who can see and change what |
| Files you upload or email to your restaurant's address | Supplier invoices, price lists, POS sales reports, menus, recipes, photos of paper documents | To read them and turn them into prices, purchases, sales and costs |
| Emails sent to your restaurant's address | Sender address, subject, attachments, and the email text when the invoice is in the body | To process the invoice or price list and show where it came from |
| Inventory recordings | The sound from a video or voice memo of your count. When you pick a video, only the audio leaves your phone. | To transcribe the count and suggest orders |
| Data we work out from your files | Prices, purchases, sales by dish, recipes and plate costs, inventory counts and transcripts, matches between supplier products and your ingredients | To show your purchasing, inventory, business and menu information |
| Questions you ask your Buddy | "How many burgers did I sell last week?" | To answer them. We don't keep the questions or answers; we only record how much of your monthly allowance was used. |
| Billing details | Plan, subscription status, and a customer reference from our payment processor | To run paid plans. Card numbers go to Stripe and never reach us. |
| Technical data | IP address, browser, request times and errors in our hosting provider's logs | To keep the service running and secure |
The files you send can contain other people's information, such as a supplier sales rep's name or an employee's voice on a recording. Please send only what you need for RestaurantBuddy to work.
How your Buddy uses AI
RestaurantBuddy uses AI models to read documents, label files, match products, transcribe recordings, draft recipe estimates, write suggestions and answer questions. Your content is sent to those providers only to do that work. Our agreements with them don't allow them to use your content to train their models. Calculations such as totals, prices per unit, margins, savings and order quantities are done by our own software, not by the AI.
Who we share it with
We don't sell or rent your data. We share it only with the companies that run parts of the service for us, under contracts that limit how they can use it:
| Provider | What they do |
|---|---|
| Cloudflare | Hosting, file storage, email intake for restaurant addresses, speech-to-text for recordings |
| Supabase | Database |
| Clerk | Sign-in, accounts and team membership |
| Anthropic | AI models that read documents and write answers and suggestions |
| Stripe | Payments for paid plans |
| Our support email, and "Sign in with Google" if you choose it |
We may also disclose information if the law requires it, to protect our rights or users' safety, or as part of a sale or merger of the business, in which case this policy would continue to apply.
Where it's stored
In the United States: the database in the US-East region and files in Eastern North America.
How long we keep it
- Your restaurant's data and files: while the restaurant has an account.
- Inventory recordings: deleted 90 days after upload. The counted amounts and transcript stay.
- Files that were never saved or couldn't be sorted: deleted after 30 days.
- When a restaurant is deleted: its data and files are deleted. Copies in backups are removed as the backups expire, within 30 days.
- Billing records: kept as long as tax and accounting law requires.
How we protect it
Each restaurant's data is separated at the database level, so one restaurant can't read another's. Connections are encrypted, and access is limited by role: admins, managers who can make changes, and members who can only look. No system is perfectly secure. If we learn of a breach that affects your data, we'll tell you as the law requires.
Cookies
The website sets no cookies and runs no analytics or ad trackers. The app uses cookies only to keep you signed in.
Your choices and rights
- See, correct or export your restaurant's data: much of it is in the app, and for anything else email us.
- Delete your restaurant from the app, or ask us to delete your account.
- Depending on where you live, you may have more rights, such as knowing what we hold about you or objecting to some uses. Email hello@restaurantbuddy.net and we'll respond within 30 days.
Children
RestaurantBuddy is a business tool and isn't meant for anyone under 18.
Changes
If we make important changes we'll update the date above and tell account admins by email or in the app before they take effect.
Contact
RestaurantBuddy.net, hello@restaurantbuddy.net